Refund Policy
Last updated: October 28, 2026
Our Commitment
At Made in a King's Kitchen, every cinnamon roll is made by hand with care and fresh ingredients. Because our products are perishable, made-to-order food items, we have a limited refund window. We stand behind the quality of every roll we deliver.
Order Cancellations
Orders may be cancelled for a full refund up to Wednesday at 11:59 PM for that weekend's delivery. Because we begin preparing orders on Thursday, cancellations requested after the Wednesday cutoff cannot be accommodated and will not be refunded.
To cancel an order, please contact us as soon as possible at info@madeinakingskitchen.com with your order details.
Quality Issues
If your order arrives damaged, incorrect, or does not meet our quality standards, please contact us within 24 hours of delivery with a description and photo of the issue. We will work with you to make it right, either through a replacement on your next delivery date or a full refund, at our discretion.
Non-Refundable Situations
We are unable to issue refunds in the following situations:
- Cancellations requested after the Wednesday 11:59 PM cutoff
- Incorrect delivery address provided at checkout
- Customer unavailable at the time of delivery after prior coordination
- Change of mind after the cancellation window has passed
Refund Processing
Approved refunds are processed back to the original payment method within 5 to 10 business days, depending on your bank or card issuer. You will receive an email confirmation once the refund has been initiated.
Contact Us
Questions about your order or this policy? Reach us at:
- Email: info@madeinakingskitchen.com
- Delivery area: Within 30 miles of Charlotte, NC